Fiber Optic Splicing Technician

2022-01 -

Performed fusion and mechanical splicing for fiber optic cables to ensure optimal network connectivity. Installed, tested, and terminated fiber optic connectors (SC, LC, ST, FC). Used OTDR and optical power meters to troubleshoot fiber faults, measure signal loss, and verify line quality. Maintained safety standards during cable handling, routing, and enclosure preparation.

Collection Recovery Officer

Ubank Micro Finance

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Managed recovery operations, contacted customers, and ensured timely repayments. Handled negotiation of payment plans and followed up on overdue accounts. Maintained accurate documentation and achieved monthly recovery targets.

Recovery Officer

4Sight Finance Services (Pvt) Ltd

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Performed follow‑up calls for overdue payments and negotiated repayment plans. Updated CRM tools with customer interactions and ensured compliance with recovery policies.

Customer Support

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Assisted customers regarding orders and delivery updates via calls and messages. Resolved complaints, maintained records using CRM tools, and ensured high customer satisfaction.

Collection Agent

Jinglecred Digital Finance Services

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Handled customer follow‑ups, maintained payment logs, and contributed to meeting collection KPIs.

Collection Agent

Zaroorat Cash (Humrah Finance)

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Followed up on loan repayments, negotiated with borrowers, and achieved targeted recovery metrics.

Collection Recovery Officer

Seedcred Finance Services

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Contacted customers regarding overdue payments, negotiated repayment plans, and consistently met monthly recovery targets.