Active jobs (181)
Real‑Time Workforce Management Analyst
About the roleWe are looking for a Real‑Time Workforce Management Analyst to monitor and balance service levels across our call‑center operations. The...
Site Operations Manager
About the roleThe Site Operations Manager oversees the day‑to‑day activities of a non‑exempt workforce, ensuring high‑quality service delivery, client...
Workforce Planning Manager
About the roleWe are looking for a Workforce Planning Manager to lead our Workforce Management (WFM) team. The role is responsible for designing and e...
IT Site Support Technician
About the roleWe are looking for an IT Site Support Technician to ensure the smooth operation of PCs, phones, and agent software at our call‑center si...
IT Site Support Technician
About the roleThe IT Site Support Technician ensures the smooth operation of PCs, phones, agent software, and site infrastructure at a busy call centr...
Customer Support Executive
About the roleWe are seeking a proactive Customer Support Executive to join our Operations team. In this role you will deliver prompt, courteous assis...
Customer Service Agent (Call Center) – Davao
About the roleWe are looking for a motivated Customer Service Agent to join our call‑center team in Davao. You will handle inbound calls, assess custo...
Customer Service Agent (English)
About the roleJoin one of the leading English‑language customer service programs in Honduras. As a Customer Service Agent you will handle inbound call...
Backoffice Representative – Customer Service
About the roleibex is looking for a Backoffice Representative to join its customer service team. You will handle a mix of back‑office, email, chat and...
Sales Representative
About the roleWe are looking for a motivated Sales Representative to join our team and provide world‑class customer service over the phone, promoting...
Customer Service Representative
About the roleIbex is looking for a Customer Service Representative to handle inbound calls and chats, provide follow‑up support and ensure a positive...
Recepcionista
About the roleWe are looking for a professional and friendly Receptionist to be the first point of contact at IBEX Nicaragua. You will manage phone ca...
Team Manager
About the roleThe Team Manager leads a group of technical support agents in a call‑center environment, ensuring that customer calls are handled profes...
Customer Service Agent – Bilingual Spanish/English
About the roleJoin a leading customer service program in Honduras, supporting clients in the United States and Mexico. As a Customer Service Agent you...
Representante de Servicio al Cliente
Acerca del puestoBuscamos personas entusiastas, extrovertidas y motivadas, con espíritu emprendedor, para brindar un servicio al cliente excepcional a...
Recruitment Specialist
About the roleThe Recruitment Specialist will manage the end‑to‑end selection process for candidates across multiple applications. You will conduct in...
Team Manager
About the roleThe Team Manager will lead a group of technical support agents, ensuring that calls are handled professionally and that performance targ...
Network Engineer
About the roleIbex. is seeking a Network Engineer with 3‑4 years of hands‑on experience in enterprise network environments. You will support a large‑s...
Corporate Recruiter – Talent Mobility Associate
About the roleWe are looking for a proactive Corporate Recruiter to join our Talent Mobility team. The role focuses on sourcing and hiring non‑agent c...
Data Analyst – Reporting and Automation
About the roleWe are looking for an experienced Data Analyst to join our client’s team on a night‑shift schedule. The role focuses on business reporti...
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