Account Manager – Key Customer Accounts (Dubai)

About the role

ANDS, a Dubai‑based company specializing in reduced‑risk nicotine alternatives, is looking for a full‑time Account Manager to join its team in Dubai. You will be the primary liaison for key customer accounts and distributors across the Middle East & Africa, driving growth and ensuring excellent service.

Key responsibilities

• Manage and develop strategic relationships with key accounts and partners in the ME&A region.
• Monitor account performance, coordinate order processing, deliveries and resolve issues promptly.
• Track sales targets, prepare forecasts, regular reports and support contract negotiations.
• Collaborate with sales, marketing, finance and operations teams to execute account plans and identify growth opportunities.
• Ensure compliance with company policies and regional regulations, and represent ANDS at client meetings and industry events.

Required profile

• Proven experience in managing key or strategic accounts, preferably in FMCG, nicotine alternatives or other regulated consumer products.
• Bachelor’s degree in Business, Marketing or a related field, or equivalent professional experience.
• Strong communication, negotiation and presentation abilities in English; Arabic is a plus.
• Excellent organizational and time‑management skills with attention to detail.
• Comfortable working in a fast‑paced, dynamic environment.

Required skills