Information Management (IM) & GIS Officer

About the role

IOM's Displacement Tracking Matrix (DTM) Syria tracks and monitors population mobility, displacement dynamics and the needs of affected populations across all 14 Syrian governorates, supporting evidence-based humanitarian aid, recovery tracking and transition planning. Under the direct supervision of the DTM Coordinator, the Information Management (IM) & GIS Officer oversees the complete data cycle: optimizing data infrastructure, ensuring rigorous validation and producing advanced analytical and spatial products. The post works with the Reporting Unit, the GIS Unit, the IM Unit and the Operations Team.

Key responsibilities

• Assess the current DTM information management in Syria, including data collection tools, databases, geospatial data management and information products, and identify gaps and improvements.
• Design, develop and manage DTM databases, spreadsheets and other data tools, and manage platforms such as KoBoToolbox and ODK.
• Align data collection tools, databases and products with global DTM standards, and acquire, organize and maintain geospatial datasets, including the spatial baseline and operational datasets.
• Produce and update DTM maps and online map services, and maintain a documented repository of spatial data accessible to humanitarian partners.
• Lead the design of information products such as reports, charts, infographics and dashboards using Power BI and Adobe Creative Suite.
• Coordinate with UN agencies and NGOs on data standards, information sharing and system interoperability, and build staff capacity through training, on-the-job guidance and standard operating procedures.

Required profile

• Master's degree in information management, computer science, geo-informatics, data management, media or social sciences, business administration or a related field, with three years of relevant experience; or university degree with five years of experience.
• Experience coordinating information flows and data management, and in emergency and recovery humanitarian operations, including familiarity with cluster systems and shelter and camp management guidelines.
• Experience developing and managing database applications, and combined field and headquarters experience in international organizations is an advantage.
• Fluency in English is required; proficiency in Arabic is desirable.

Required skills

• Relational database systems (MS Access, MS SQL Server, MySQL, PostgreSQL, Oracle) and KoBoToolbox and SQL are a distinct advantage.
• ArcGIS, R, SQL and/or Adobe Creative Suite, and ArcGIS or QGIS for geospatial analysis are advantageous.
• Power BI for data visualization and Adobe Creative Suite for information product design.