Sales Supervisor

About the role

The Sales Supervisor will lead sales operations for Hatahet Group in Damascus, overseeing a team of field representatives and ensuring effective coverage of key retail partners across the assigned territory.

Key responsibilities

• Manage and coach a sales team, setting daily and weekly targets.
• Monitor field activities, route coverage, and stock availability.
• Track sales data, prepare reports and analyse results to optimise promotions and routes.
• Maintain strong relationships with retailers and distributors, addressing their needs promptly.
• Coordinate with logistics and marketing teams to ensure compliance with pricing, visual merchandising and company standards.
• Participate in training sessions, performance reviews and continuous‑improvement initiatives.

Required profile

• Strong analytical ability to interpret sales data and forecast demand.
• Proven team‑management and training experience in FMCG sales.
• Excellent customer‑service orientation and communication skills.
• Organisational and time‑management skills to handle multiple priorities.
• Bachelor’s degree in Business, Marketing or related field preferred, or equivalent experience.
• Knowledge of the Syrian FMCG market is an advantage.

Required skills

• Proficiency with Excel for reporting and analysis.
• Experience using a sales CRM or similar reporting tools.