Airport Services Manager – Damascus

About the role

Qatar Airways is seeking an experienced Airport Services Manager to lead its ground handling operations at Damascus International Airport. The role ensures safe, secure, and cost‑effective airport operations while delivering 5‑star customer service.

Key responsibilities

• Oversee daily QR airport operations, ensuring regulatory compliance and operational efficiency.
• Liaise with airport handling management, authorities, and government agencies to maintain QR standards.
• Develop and implement passenger handling strategies in coordination with regional leadership.
• Plan manpower requirements for peak periods, holidays, and seasonal flight schedules.
• Act as primary contact for all QR airport activities and coordinate crisis response with OneWorld carriers.
• Ensure aircraft turnaround checks and safe operation of ground ramp products.
• Provide recommendations for short‑ and long‑term service improvements.

Required profile

• Relevant university degree (minimum Bachelor’s level).
• At least 5 years of experience in airport or ground handling management.
• Proven ability to manage and motivate a diverse airport team.
• Strong liaison skills with airport authorities, airlines, and government bodies.
• Experience in emergency response and operational disruption management.

Required skills