HR Performance and Compliance Officer

About the role

The Syrian Arab Red Crescent is recruiting an HR Performance and Compliance officer based in Damascus (Abou Remmaneh). The incumbent designs, deploys and manages the organization's performance appraisal, objective-setting and talent development frameworks, and acts as the main point of contact for external HR audits, donor compliance reviews and regulatory inspections. The role also ensures personnel data is continuously verified and that internal policies and local labour legislation are followed.

Key responsibilities

• Design, implement and maintain the Performance Management System, aligned with strategic goals and modern HR practice
• Manage the full cycle of mid-year and annual performance reviews across all departments, sections and branches
• Run briefing sessions and calibration workshops for department heads and evaluators to ensure fair, evidence-based ratings
• Oversee the formulation and cascading of SMART goals and KPIs, and analyse appraisal data to spot competency gaps
• Link appraisal results to Individual Development Plans, Performance Improvement Plans and succession planning
• Act as the single authorized contact for external audit firms, donor inspectors, independent verifiers and regulators on all HR matters
• Run internal mock audits and quality checks so personnel files, payroll archives and onboarding/offboarding records are always compliant
• Gather and verify employee data, contracts and payroll sheets, and draft management responses to audit findings in English and Arabic
• Formulate, track and enforce Corrective Action Plans to close compliance gaps
• Update HR SOPs in line with changes in labour laws, social security regulations and employment standards

Required profile

• Bachelor's degree in Human Resources Management, Business Administration, Auditing or a closely related field
• 2-4 years of progressive experience in a corporate or institutional HR setting, including handling performance cycles and defending against external audits (4-6 years recommended)
• Deep knowledge of regional labour codes, social security mandates, tax compliance and donor compliance
• Excellent written and spoken English and Arabic, able to draft professional administrative correspondence
• Advanced confidentiality and ethics when handling sensitive personnel data

Required skills

• Hands-on experience with ERP/HRIS systems and performance management modules
• Digital document archiving workflows
• Negotiation and conflict resolution under pressure

Candidates apply by sending an updated CV in English as a PDF only, with the position applied for in the subject line, to the HR department. The vacancy opened on 10 July 2026 and closes on 24 July 2026.