Receptionist & Cashier – موظفة استقبال وكاشير

About the role

The Independent Doctors Association is seeking a professional Receptionist & Cashier to manage front‑desk operations and handle financial transactions in a hospital environment. The role combines patient interaction, appointment coordination, and cash handling while ensuring confidentiality and adherence to hospital policies.

Key responsibilities

• Welcome patients, visitors, and clients, providing information about hospital services.
• Register and update patient and visitor data in the approved system.
• Direct patient flow to appropriate departments and manage appointment scheduling.
• Answer telephone calls, respond to inquiries, and transfer calls as needed.
• Receive payments, issue receipts, record cash transactions, and perform daily cash reconciliation.
• Safeguard cash, funds, and financial documents, and report any discrepancies.
• Maintain confidentiality of personal, medical, and financial information.
• Handle complaints, coordinate with medical and administrative teams, and ensure a clean reception area.

Required profile

• Preferred qualification in Business Administration, Accounting, or a related field.
• Previous experience in reception, cashiering, or administrative work, preferably in healthcare.
• Strong communication and interpersonal skills with a courteous, professional demeanor.
• Attention to detail, accuracy, and a high sense of responsibility.
• Ability to work effectively under pressure and as part of a team.

Required skills

• Proficiency with office software (e.g., Microsoft Office).
• Experience using data entry systems.