Key Account Manager – Aleppo

About the role

The Key Account Manager will be responsible for achieving commercial objectives in Aleppo by building strong relationships with travel agencies, government bodies, and corporate clients. The role focuses on increasing brand visibility, promoting airline products, and growing market share through targeted sales and marketing activities.

Key responsibilities

• Achieve and exceed sales targets for the assigned territory.
• Identify new sales channels, including travel agencies, corporates, and online portals.
• Conduct field visits to meet decision‑makers, present airline products, and influence purchase decisions.
• Maintain an up‑to‑date database of key contacts and stakeholders.
• Monitor competitor activity, market conditions, and customer needs to inform strategy.
• Prepare regular sales performance reports and recommend corrective actions.
• Collaborate with the Revenue Management team to evaluate routes, fares, and new opportunities.
• Support agents with training on new products, systems, and sales techniques.
• Coordinate marketing campaigns, road‑shows, trade presentations, and FAM trips with the Marketing department.
• Work with the E‑Business team to boost online sales and ancillary revenue.

Required profile

• Minimum Bachelor’s degree in Management or a related field.
• At least 3 years of sales experience in aviation, airline, or tourism, preferably with a low‑cost carrier.
• Proven persuasive sales and marketing abilities.
• Strong analytical skills for reporting and trend analysis.
• Excellent communication and relationship‑building skills.

Required skills

• Knowledge of aviation and tourism market dynamics.
• Experience with sales reporting and statistical analysis.