Technical Solutions & Business Development Specialist

About the role

We are seeking a motivated professional to join our Aleppo office, combining technical software testing, customer support, product demonstrations, and business development. The role acts as a bridge between customers and our technical team, ensuring product quality and driving new business opportunities.

Key responsibilities

• Test web and mobile applications after updates, document issues, and verify fixes.
• Conduct product demonstrations in Arabic and English, explain features, and address customer queries.
• Manage support tickets via Zoho, coordinate with the technical team, and keep customers informed.
• Identify and approach potential B2B customers, arrange on‑site visits, and support the sales process.
• Organize tasks and projects using Zoho or similar tools, maintaining clear records of meetings and feedback.

Required profile

• University degree in Computer Engineering, IT, Computer Science, Business Administration or related field.
• Fluent in Arabic and English with strong communication and presentation abilities.
• Excellent organizational skills, attention to detail, and ability to manage multiple tasks.
• Willingness to work onsite in Aleppo and travel locally for customer meetings.

Required skills

• Software testing and quality assurance.
• Zoho (ticketing/project management).