Customer Support & Sales Agent (WhatsApp)
Pink Agency
وصف الوظيفة
About the role
Pink, a marketing agency, manages sales and customer support for a cloud bakery client. It is looking for an organized, friendly and quick-learning agent to help customers and turn inquiries into confirmed orders. The work is remote, part-time, 4 hours per day, and uses WhatsApp text chat only.
Key responsibilities
- Respond to customer questions about products, prices, availability and delivery.
- Help customers choose products and place their orders.
- Record customer and order details accurately.
- Coordinate with the bakery team and follow up on orders.
- Handle customer concerns politely and professionally.
Required profile
- Fluent Arabic with excellent written communication skills.
- Good written English.
- A polite, patient and helpful approach to customers.
- Strong organization and attention to detail.
- Ability to learn new products, processes and tools quickly.
- Reliable internet and availability for 4 hours per day.
- Previous experience in customer support, online sales or order management is a plus.
Questions fréquentes
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اكتشف المزيد
الرواتب والأدلة وعمليات البحث في Syria.
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Pink Agency