Customer Support & Sales Agent (WhatsApp)

Pink Agency

New Remote

Remote Junior 🇬🇧 English

Job description

About the role

Pink, a marketing agency, manages sales and customer support for a cloud bakery client. It is looking for an organized, friendly and quick-learning agent to help customers and turn inquiries into confirmed orders. The work is remote, part-time, 4 hours per day, and uses WhatsApp text chat only.

Key responsibilities

Respond to customer questions about products, prices, availability and delivery.
Help customers choose products and place their orders.
Record customer and order details accurately.
Coordinate with the bakery team and follow up on orders.
Handle customer concerns politely and professionally.

Required profile

Fluent Arabic with excellent written communication skills.
Good written English.
A polite, patient and helpful approach to customers.
Strong organization and attention to detail.
Ability to learn new products, processes and tools quickly.
Reliable internet and availability for 4 hours per day.
Previous experience in customer support, online sales or order management is a plus.

Questions fréquentes

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Published 38 minutes ago

Expires 1 month from now

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