General Manager - Syria

About the role

Safir Hotels & Resorts is looking for a highly experienced, commercially driven and dynamic Hotel General Manager with a proven track record in leading hotel operations, maximising profitability and delivering exceptional guest experiences.

Key responsibilities

• Provide strategic leadership and oversee all aspects of hotel operations.
• Drive revenue growth, GOP performance and overall profitability.
• Develop and execute business strategies to achieve financial and operational targets.
• Optimise operational costs, payroll and manpower productivity.
• Maintain exceptional guest satisfaction and brand standards.
• Build, lead and develop high-performing management teams.
• Strengthen the hotel's market positioning and competitive performance.

Required profile

• Minimum 15 years of progressive hospitality experience, including at least 5 years as a Hotel General Manager.
• Proven track record managing 4- or 5-star hotels, preferably within recognised hotel chains.
• Bachelor's degree in Hospitality Management, Business Administration or a related field.
• GCC or Middle East hospitality experience is highly preferred.

Required skills

• Strong commercial acumen with demonstrated success in revenue growth, GOP improvement and cost optimisation.
• Solid experience in budgeting, financial planning and hotel performance management.
• Exceptional leadership, decision-making and stakeholder management skills.