Administrative Officer Senior

About the role

Catholic Relief Services (CRS) is looking for an Administrative Officer Senior to provide advanced administrative support for its country program operations in Syria. The role supports the stewardship of CRS resources by overseeing administrative processes such as office support, stores and inventory, asset management, facilities, travel, logistics coordination and liaison activities. It is open to national staff and is based in Damascus.

Key responsibilities

• Coordinate administrative support activities so that staff, visitors, offices and guest house facilities receive timely, cost-effective and quality service.
• Monitor administrative needs such as maintenance requests, office supplies, utilities, equipment, facilities support and vendor payments, and follow up until issues are resolved.
• Support administrative systems, processes and procedures in line with CRS standards, donor requirements, local regulations and internal controls.
• Oversee stores, inventory and asset management, including receipt, storage, records, physical verification, tagging, stock reporting and reconciliation of non-commodity items.
• Guide administrative support staff on stores, inventory, facilities, travel, liaison and office services.
• Coordinate travel and logistics, including documentation, hotel bookings, airport transfers and local transport, and liaise with vendors, landlords, clearing agents and government offices.
• Monitor shipments and deliveries of goods and coordinate with internal and external stakeholders for timely receipt, clearance and delivery.
• Identify safety, security and facility issues and make sure administrative supplies, first aid materials and fire safety equipment are available and functional.
• Maintain administrative records, reports and trackers on assets, inventory, facilities, contracts, leases, travel and logistics, and recommend improvements to procedures and tools.

Required profile

• Associate degree in administration/management, logistics and procurement or accounting from an accredited institution.
• At least 5 years of progressive experience in administrative support, office administration, logistics, procurement, asset or inventory management or similar operational support.
• Bachelor's degree and NGO work experience preferred.
• Fluency in English and proficiency in Arabic; must be willing to travel up to 20%.
• No supervisory responsibilities.

Required skills

• Computer literacy in Microsoft Office.
• Strong organization, planning and communication skills, with results orientation and ability to work with minimal supervision.