Sales Assistant

About the role

The Sales Assistant will work full‑time on‑site in Damascus, supporting the sales team of a printing and packaging company. The role focuses on handling customer inquiries, preparing quotations, tracking orders and ensuring smooth communication between clients and internal departments.

Key responsibilities

• Respond to client requests promptly and professionally.
• Prepare and send quotations based on customer specifications.
• Track order progress and coordinate with production and logistics to guarantee on‑time delivery.
• Maintain and update sales records and customer databases.
• Assist with follow‑up communications to strengthen client relationships.
• Generate basic sales reports and help prepare presentations or sample kits.

Required profile

• Strong interpersonal and customer‑service abilities.
• Effective communication skills for internal and external coordination.
• Basic understanding of sales processes and awareness of revenue goals.
• Excellent organization skills to manage multiple orders and prioritize tasks.
• Willingness to learn printing and packaging industry specifics.
• Proficiency with common office software tools.
• Ability to work collaboratively in an on‑site team environment.
• Relevant education in business, marketing or a related field is a plus; prior sales or customer‑support experience is beneficial.

Required skills

• Office software (word processing, spreadsheets, email tools).