Sales Manager

About the role

We are seeking a dynamic Sales Manager to lead our commercial team, drive growth, and manage key customer relationships across the assigned region. The role combines strategic market development with hands‑on operational oversight.

Key responsibilities

• Identify market opportunities, develop market share and increase revenues in line with the commercial strategy.
• Implement performance‑tracking tools for sales teams and take corrective actions when needed.
• Analyse market statistics regularly and report insights to the Agency Director.
• Determine market size, potential clients and growth opportunities within the area.
• Coach, mentor and manage the agency’s commercial team.
• Assist in analysing vessel profiles and sales forecasts, coordinating with Regional and Head Offices.
• Prepare and submit accurate weekly sales forecasts and performance reports.
• Collaborate with Lines on pricing, routing and related concerns.
• Stay informed about market trends and support digitalisation initiatives.
• Supervise operational workflows across all departments to ensure smooth daily activities.
• Oversee inter‑departmental coordination, communication and workflow integration.
• Monitor projects and performance, reporting regularly to the General Manager.
• Translate strategy into execution, drive initiatives and ensure policy adherence.
• Take ownership of major operational and commercial challenges, providing risk mitigation and actionable recommendations.

Required profile

• Bachelor’s degree in business, marketing or a related field (MBA preferred).
• Minimum 10 years of sales experience in a relevant industry.
• Proven ability to handle stressful situations and meet tight deadlines.
• Strong problem‑solving initiative and attention to detail.
• Excellent analytical, interpersonal, communication and presentation skills.
• Ability to manage challenging team dynamics and maintain strong colleague relationships.
• Customer‑oriented mindset with the ability to anticipate and respond to client needs.
• Patience, high computer literacy and fluency in Arabic, French and English.

Required skills