Senior Document Controller

About the role

The Senior Document Controller oversees and manages the organization, distribution and tracking of documents within a project or organization, ensuring they are accurately recorded, stored and accessible to authorized personnel. The role may involve supervising document control staff, developing document control procedures and liaising with project managers, engineers and other stakeholders to ensure compliance with document management requirements.

Key responsibilities

• Supervise document control activities and ensure compliance with document management procedures and standards.
• Oversee the organization, categorization and filing of documents for easy retrieval.
• Manage document distribution, including receiving, reviewing and disseminating incoming and outgoing documents.
• Track document revisions, updates and approvals, and keep accurate records of document history and status.
• Develop and implement document control procedures, workflows and best practices.
• Train and mentor document control staff on document management processes, software systems and compliance requirements.
• Liaise with project managers, engineers, contractors and other stakeholders on document-related matters.
• Conduct regular audits and quality checks of document management systems.
• Provide technical support and troubleshooting for document management software users.
• Support continuous improvement of document control processes and support HSE initiatives, safety awareness and incident reporting.

Required profile

• Diploma in a related field.
• Minimum 5 years of working experience, 3 years of relevant experience; 2 years of GCC experience is a plus.
• Good written and spoken English.
• AI fluency: the ability to understand, use and integrate AI effectively across functions.

Required skills

• Knowledge of ISO documentation standards and records management principles.
• Spreadsheets, databases, word processing and selected job-specific software; ERP knowledge, preferably SAP, is required.
• Database knowledge (L2): relational databases, SQL, DB2, Access, Oracle, Sybase.
• Records management (L2) and data archiving (L2).