HR Operations and Benefits Specialist

About the role

The HR Operations and Benefits Specialist will support Hand in Hand for Aid and Development’s mission by managing day‑to‑day HR operations and overseeing employee benefits across our programmes in Syria. Reporting to the HR Manager and based in Aleppo, the role involves a mix of on‑site work and up to 30 % travel to project sites.

Key responsibilities

• Administer payroll, benefits schemes and compensation processes for staff and local partners.
• Maintain accurate employee records in compliance with Syrian labour legislation and organisational policies.
• Provide HR operational support to programme teams, including onboarding, contract management and off‑boarding.
• Monitor and report on HR metrics, ensuring data integrity and timely reporting.
• Coordinate with external providers and local authorities on benefits, social security and tax matters.
• Support the HR Manager in policy development, audits and safeguarding compliance.

Required profile

• Bachelor’s degree in Human Resources, Business Administration or a related field.
• Minimum three years of experience in HR operations, payroll or benefits administration, preferably in the humanitarian sector.
• Strong knowledge of Syrian labour law and experience working in conflict‑affected environments.
• Excellent communication skills in English and Arabic.
• Ability to travel regularly and work independently in challenging settings.

Required skills